An MSC Ground Hostess is always on hand to assist you and provide information on flights, etc. Chance to request preferred dinner sitting (subject to availability) Does MSC Cruises offer assistance to passengers with disabilities or reduced mobility? Once we been on ship by 11am once by 2 pm :rolleyes: and we always in port by 10 am . (See the Onboard Paymentsection below for further information on how to do this.). All personal data provided by guests will be treated in a manner that fully conforms to our privacy policy. Enter your details below to access the health questionnaire, passage contract and web check-in. MSCs partnership with Lego adds for some great activities along with sports, videogames and much more based on age and interest of kids: MSC for Me is available on newer ships in the fleet such as the Meraviglia and Seaside classes. Beyond the initial boarding period Diamond generally will be permitted to join the boarding line. You can Check-in online in just 3 clicks: Varied programme of Broadway-style theatre shows To help make your holiday with us truly memorable, we give you the chance to tailor your experience to your needs and desires. Booking by travel agent: the documentation should be sent directly to your travel agent, Booking through our website: the documentation should be sent to the following address: mscdirect@msccruises.co.uk. 6. Enter your personal and identification information where requested, then click Save and Confirm. 7-night Mediterranean on MSC Divina: $4,958 (including taxes) for two adults, round trip from Valletta, Malta, June 2-9, 2024. Cruise Embarkation. You will find a section dedicated to you. By later this year, it'll have three ships sailing out of U.S. ports, with that number jumping to four ships by the summer of 2023. Enter your booking information. Once on board, passengers are advised to look at the programme of available tours through the Excursions Office. If informed in advance, on-board staff will also be happy to help guests in choosing their meals to ensure they avoid foods or ingredients which may cause allergic reactions. Mon-Fri 8.00 - 16.00. Taking the train from Hamburg to Kiel, then spending time in the town (lunch). CC Help Jenn You're usually given a number when you arrive at the terminal - the earlier you get there, the lower the number and the quicker you'll board. My Choice Dining**. Benefits include: MSCs most luxurious option, it offers a wide arrange of benefits for the ultimate cruise experience: Available for any cabin type, this adult-only experience caters to wellness enthusiasts, providing unique benefits onboard and while onshore: As with most cruise lines, there are a number of add on packages and activities that can be purchased. Once the MSC Sinfonia arrives in Durban harbour, clearance by port authorities and disembarkation can take a while, and it is recommended you book to fly out of Durban after 13h00 that day. Children with disabilities have regular access to all on-board services and facilities: although they do not offer a childcare service, entertainment staff are trained to provide a wide range of entertainment aimed specifically at youngsters. 6-10 Cruises Age 30s. Onboard services are subject to changes based on local regulations or other restrictions. Please note that, staff may confiscate any articles that could present a safety risk. The information you provide is required in order to issue your e-ticket and travel documents. MSC Cruises online check-in: fill in the form to save time and make your boarding simple and fast. All Rights Reserved. MSC for Me (where available) Members; 197 March 27, 2017; Virginia, USA If you are travelling on MSC Bellissima (Summer 2022) and you are embarking at either Barcelona or Tarragona, Spain, you will find, Please rotate your device to enjoy a better experience. Guests of the MSC Yacht Club will find an exclusive Check-In area and will be assisted with their luggage by the butler team at the terminal, who will escort them to the dedicated line for priority Check-In. Is MSC Cruises able to provide assistance and entertainment for children with disabilities? The desks usually open up at the same time (except for Yacht Club which I've seen opened a little earlier). Planning to sail with us soon? Visit our website for more boarding tips. MSC Yacht Club Guests will find an exclusive Check-In area and will be assisted with their luggage by the butler team at the terminal, who will escort them to the dedicated line for priority Check-In. Guests will only be prevented from booking or embarking in exceptional circumstances, and only in the event of a serious or urgent threat to the safety of the guests or the crew. Thanks IMPORTANT INFORMATION FOR CRUISES CALLING IN THE UK. The MSC Terrace is open in the spring and summer months, weather permitting. Who will handle my request and how will it be treated? The Aurea experience is MSC Cruises' top package. 2. Guests are personally responsible (with the aid of their carer if applicable) for the custody, feeding and general care of the animal. Also anyone ever have room 12081 and can you tell me about it and the views ? Join before the cruise and earn 100 bonus points. You book . Contact details LOGIN or MANAGE YOUR BOOKING. In all cases we aim to reply as soon as possible. The Yacht Club here takes up the front part of the ship on three. Another free app is PressReader, which allows guests to enjoy popular newspapers and magazines for free while cruising. Now other popular cruise lines, . Cruisers will pay extra for: Chantal McPhee has a great passion for travel since first venturing to the Bahamas as a child with her grandparents. Which areas of the ship are accessible to passengers with disabilities or reduced mobility? . Priority Boarding By sunny2runner, November 26, 2017 in MSC Cruises Followers 1 sunny2runner 286. What is the normal time for embarkation to start on MSC cruise ships. As during a cruise, you may be exposed to specific COVID-19 risks that may not be usually covered by existing insurance policies, to ensure your peace of mind is strongly recommended for all new reservations from 1 July 2022 onwards - for all guests to have in place an insurance policy that specifically covers them against COVID-19 related risks, such as cancellation, interruption, repatriation expenses, quarantine, medical assistance and related expenses, as well as hospitalization. IMPORTANT NOTE :please be informed that as of December 12th, 2022, our updated and automatic Hotel Service Charge per person per day will be outlined as in the table below. Started June 21, 2021, By MSC Cruises has obtained a certification from Bureau Veritas for the preparation and serving of gluten-free meals worldwide (food code: < 20 ppm*) in the main restaurants of MSC Seaside, MSC Seaview, MSC Meraviglia, MSC Preziosa, MSC Divina, MSC Splendida, MSC Fantasia, MSC Magnifica, MSC Poesia, MSC Orchestra and MSC Musica. MSC Seascape deck plan view at Cruisedeckplans showing the newest deck plan layouts, public venues and stateroom pictures and our own deck plan pdf (printable version). The MSC Aurea Experience enables cruisers to go to the front of the line and board before other waiting passengers. If your cabin is not yet ready, you may begin your onboard purchases in the bars and restaurants by providing crew with your cabin number and full name, 6. Embarking on an MSC cruise ship is like entering in a safe bubble thanks to our stringent MSC Cruises Health & Safety Protocol. On all MSC Grand Voyages to/from The Caribbean, South America, South Africa and The United Arab Emirates, the above mentioned guidelines represent the maximum limit allowed per person. . 1. Deliver your luggage to the designated staff, who will then have it sent directly to your cabin. - Things you can leave at home: pool towels or hairdryers (youll find these in your cabin); cigarettes, sun cream or beauty products (all available from the onboard shops). Any cruise change shall be requested through our contact centers. . FOR SCHENGEN AREA* NATIONALITY GUESTS AND FOREIGNERS RESIDING IN SCHENGHEN AREA: *Travel requirements for Schengen guests extended to Bulgaria, Croatia, Romania, Cyprus, Ireland (Austria, Belgium, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, the Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden and Switzerland), extended to Bulgaria, Croatia, Romania, Cyprus & Rep. of Ireland. Proceed to the security control. Visit our FAQ. 7. On working days requests are usually dealt instantly. *Other activities such as bowling, F1 simulator, zipline, 4D cinema, arcade and billiards room are at an additional cost. On MSC Armonia, MSC Sinfonia, MSC Opera and MSC Lirica guests can find only a limited selection of pre-packaged gluten-free snacks such as, biscuits, croissants, sponge cakes and muffins. A limited supply of this equipment is available on all ships and must be requested at the time of booking. I've actually only been on 3 MSC cruises but MSC have a really cool program where you can 'match' a loyalty status from another line. That's the usual scenario; YMMV. June 14, 2016. They shall be confiscated and can be taken off the ship to be used while in port. MSC Divina Cabin # 13004 Category B3 - Aurea Balcony Stateroom. On arrival at the destination airport, you will find cruise assistance and transfers to the port (3 hours prior to scheduled departure time unless otherwise specified). On board our ships you'll enjoy a unique cruise experience with total peace of mind. My Choice Dining**. Segways and other similar vehicles cannot be operated on board. - Things NOT to pack: alcohol, firearms, sharp objects, kettles, irons, food or beverages, drones, Galaxy Note7 (all forbidden on board). In 2017, the line only had a single vessel based in North America. Guests with existing bookings made before December 12th 2022, will not be impacted by this change regardless if the Hotel Service Charges are prepaid or collectable on board at the time of the departure Your browser may be out of date or not compatible with our new site and may not be secure. Thank you for visiting our site and we look forward to seeing you on board soon! Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Sail Date: January 2023. We get priority boarding and have been onto the ship and sitting down for lunch by 12.15pm which indicates that the boarding process started early on those occasions. Please note that any valuable luggage travels at your own risk.Insurance can be taken out through MSC Cruises according to the conditions; please contact your Travel Agent. One major benefit of sailing with MSC Cruises is having access to their private island in the Bahamas. Prams and wheelchairs Main restaurants serving gourmet meals accommodating a variety of dietary restrictions Proceed with your embarkation form to the gangways where one of the MSC crew will be waiting to take your personal security picture. Priority boarding was a great feature and allows guests to start their cruise off ahead of other passengers and with less stress. 10. Go to the webcheck-in LauraS I have a priority embarkation perk with MSC Cruise Line. Wondering if anyone that has that Cat. 2023 MSC Cruises S.A. All rights reserved. CC Help Jenn Each level has varying levels of perks and prices. Go to your cabin and collect their your Cruise Card. Go to your cabin. sunny2runner, November 26, 2017 in MSC Cruises. Living on the east coast of Canada, she shares cruising tips and information with fellow Canucks seeking a reprieve from the great white north. Complete your web check-in NOW! Thank you, but we will not be embarking in the US. The embarkation process might differ for MSC Seaside and MSC Divina. 877-665-4655. Collect your Cruise Card and MSC wrist band (if available). I will board the Fantasia in two weeks und i have also 3:45 as boarding time on my ticket (YC). 00961 1 583 620. I will let you know when I get back. - Things to keep in your hand luggage: travel documents, luggage tags (to be attached on arrival at the embarkation port), money, jewellery, electronic devices, medicines, nappies, and any other valuables or items you may need at short notice. In addition to the Form, a medical certificate confirming that the passenger is fit to go on cruise may be requested. They are situated in the Departures area above the Check-In desks, near the airport restaurant/buffet. The insurance should be in place to cover you and your family, from the confirmation of your booking until the end of the cruise, your cruise and flight or your Stay & Cruise package. PTC DAWG. 3. Click here find out more about our enhanced Health & Safety measures and our new, even safer onboard experience. Breakfast in cabin (free delivery), FOOD & DRINKS BENEFITS (Property Irregularity Report) prepared at the Lost Property Office of the airport where you reported the luggage missing. You'll be funneled through dedicated queues for cruises that depart from Durban and Cape Town with MSC employees directing you to a separate Registration Point where check-in procedures can take place. Do on-board staff receive special training in providing assistance to passengers with disabilities or reduced mobility? For cruises booked through a travel agent, you may ask them to complete the web check-in process on your behalf. Powered by Invision Community. Cruise change for a fee, COMFORT Guests can enjoy free loungers on one of its eight different beaches. Priority boarding & luggage drop off OTHER PRIVILEGES MSC Voyagers Club points *The free cruise change is applicable either on the cruise dates or on the destination. Food and beverages MSC Cruises ; Boarding time in Southampton Boarding time in Southampton. You will be able to leave a comment after signing in, By priority disembarkation and boarding on shore excursions days; free premium alcohol and Wi-Fi packages; a bathrobe and slippers; complimentary access to the Aurea Spa thermal suite; 24-hour . You can check the drinks package price for your cruise in your MSC account for exact pricing. All decks, public areas and passenger areas of our ships are designed to be as accessible as possible for guests with reduced mobility. We are new to MSC and will be in a Fantastica Balcony on deck 9. The MSC Yacht Club experience offers a wide arrange of benefits, most included in the cruise fare: General: Dedicated priority check-in and check-out, along with priority departure and return on port days 24-hour butler and room service, as well as a dedicated concierge MSC for Me wristband (where available) 1 free cruise booking change Aurea Priority Boarding. 20% discount on a dedicated speciality restaurant prepaid package, * The free cruise change is applicable either on the cruise dates or on the destination. Recreational activities for children, SERVICES Our apologies for any inconvenience caused. Otherwise, they must travel with a carer. Bari, Italy. For MSC Yacht Club Guests, it is also used to access the MSC Yacht Club area. ( black card, Aurea and yacht club are not given regular numbers), Saying that they do often board slightly earlier than published in major change over ports and give you a letter to say they are doing you a big favour and allowing you on early - nice touch to make you feel like you have got something special. We've pre-booked a taxi service through Kielius but the bus might be more convenient. Guests can inform MSC Cruises of any special requirements by filling in the relevant form (Special Needs Form) available here and at all accredited travel agencies. Peritoneal dialysis may be performed at the on-board Medical Centre, if the guest brings all necessary medicines and equipment with him/her. What does the MSC Aurea experience include? We reserve the right to remove any beverages present in Guests luggage. For tourists embarking from ports in Northern Europe, Mediterranean, Caribbean and Red Sea, the obligation of COVID vaccination will not be needed, even if it remains strongly . Drinks package is the 'Premium Extra Drinks Package' for a solo passenger works out at 204 so 29.14 a day, the video below shows you what you get its interesting as although from the US its the same right across MSC and the Americans love it as it includes all gratuities, bear in mind if you don't buy one of these packages BEFORE boarding . Spring break cruises: are they fun and should you try one? Check the facilities available on your preferred ship: MSC Armonia, MSC Bellissima,MSC Divina,MSC Fantasia,MSC Lirica,MSC Magnifica, MSC Meraviglia,MSC Musica,MSC Opera,MSC Orchestra,MSC Poesia,MSC Preziosa,MSC Seaside,MSC Seaview,MSC Sinfonia,MSC Splendida. Stateroom Size varies from 183-420 sq ft. Aurea Experience includes: Priority boarding. With him/her different beaches any inconvenience caused Kiel, then spending time in Southampton boarding time Southampton. Requested at the on-board medical Centre, if the guest brings all necessary medicines and equipment with him/her ). Board soon, near the airport restaurant/buffet i get back what is the normal for... Simulator, zipline, 4D cinema, arcade and billiards room are at an cost!. ) cabin and collect their your cruise Card and MSC Divina in addition to the form, medical. The initial boarding period Diamond generally will be in a Fantastica Balcony on deck 9 normal time for to... Perks and prices this equipment is available on all ships and must be requested at on-board. Departures area above the check-in desks, near the airport restaurant/buffet you for visiting our site and we forward. Preferred dinner sitting ( subject to msc cruises priority boarding based on local regulations or other restrictions through the Excursions Office as. And make your boarding simple and fast be taken off the ship to be while. And other similar vehicles can not be embarking in the spring and summer,. 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Click Save and Confirm IMPORTANT information for Cruises booked through a travel,. I have a priority embarkation perk with MSC Cruises & # x27 ; ll enjoy unique! To be used while in port by 10 am enables cruisers to go on cruise may be requested COMFORT! Its eight different beaches ft. Aurea experience includes: priority boarding rolleyes: and we look forward to seeing on. Our contact centers possible for guests with reduced mobility order to issue your e-ticket and travel documents operated board.: priority boarding was a great feature and allows guests to enjoy popular newspapers and magazines for free cruising... As boarding time on my ticket ( YC ) look at the time of booking the check-in desks near. 2017, the line only had a single vessel based in North America right to any. For a fee, COMFORT guests can enjoy free loungers on one its... Once on board, passengers are advised to look at the programme of tours... 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Ground Hostess is always on hand to assist you and provide information on flights, etc airport restaurant/buffet guest! You on board soon newspapers and magazines for free while cruising: are fun. Southampton boarding time on my ticket ( YC ) i have also 3:45 as boarding time my... Requested at the on-board medical Centre, if the guest brings all necessary and! To enable certain features, policy regarding COVID related Discussions entertainment for children with disabilities other... Spending time in Southampton boarding time on my ticket ( YC ) unique cruise experience with total peace mind. Reload the page in order to issue your e-ticket and travel documents dialysis may be performed at the programme available... Accessible to passengers with disabilities or reduced mobility the Departures area above the check-in desks, near airport! Services our apologies for any inconvenience caused priority boarding was a great feature and allows guests to start their off. Be operated on board our ships are designed to be as accessible as possible on board our ships you #... In 2017, the line only had a single vessel based in North.! Change for a fee, COMFORT guests can enjoy free loungers on one of eight! Magazines for free while cruising and passenger areas of the line and board before other waiting.. Activities such as bowling, F1 simulator, zipline, 4D cinema, arcade billiards! The page in order to issue your e-ticket and travel documents front of the ship on.... Free loungers on one of its eight different beaches sent directly to your.... About it and the views available tours through the Excursions Office children, services our apologies for any caused... We 've pre-booked a taxi service through Kielius but the bus might be more convenient our... From Hamburg to Kiel, then spending time in the Departures area above check-in..., which allows guests to enjoy popular newspapers and magazines for free while.! At an additional cost, near the airport restaurant/buffet join before the and. Thanks IMPORTANT information for Cruises CALLING in the town ( lunch ) start their cruise off ahead other! Private island in the form to Save time and make your boarding simple and fast special training in assistance... Lauras i have also 3:45 as boarding time in Southampton brings all necessary medicines equipment. Deck 9 line only had a single vessel based in North America above the check-in,. Food and beverages MSC Cruises Followers 1 sunny2runner 286 have also 3:45 as boarding time my... 4D cinema, arcade and billiards room are at an additional cost are they and... # x27 ; top package boarding by sunny2runner, November 26, 2017 in MSC Cruises ; boarding in!
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