ECC-Net is a network of 30 offices in the 28 EU Member States, Norway and Iceland. of Agriculture, Trade and Consumer Protection, AUTOLINE -- mediation and arbitration of car complaints, Better Business Bureau On-line Complaint Form (national), Boston Better Business Bureau (with on-line reliability reports, scam alerts, more), Canadian Council of Better Business Bureaus, American Association of Retired Persons (AARP), Arbitration mandates in contracts, Give Me Back My Rights, Association of Home Appliance Mfrs (Major Appliance Consumer Action Program), BoatUS: industry-sponsored mediation of consumer complaints about boats, Call for Action (network of consumer help centers), CalPIRG (California Public Interest Research Group unofficial site), California Utility Consumers' Action Network, Center for Democracy & Technology ( net privacy issues), Center for Science in the Public Interest, Coalition Against Unsolicited Commercial Email (spam), Commercial Alert: a Ralph Nader anti-commercialism and advertising group, Community Associations Institute: for homeowners assns, coops, condominiums, Consumers Against Supermarket Privacy Invasion (anti-scan-card page), Consumers Union consumer advocacy and issues site, Consumer Watchdog: Foundation for Taxpayer & Consumer Rights. Reviewing the Franchise Rule Workshop: Financial Performance Representations: What Should be Disclosed? The Truth in Lending Act requires disclosure of the "finance charge" and the "annual percentage rate"--and certain other costs and terms of credit--so that a consumer can . Salient information about the petitioner, including whether it is registered to do business in Maryland. Mothers and birthing people deserve access to the best possible treatments to prevent preterm birth. Your local state and territory consumer protection agency (sometimes called 'consumer affairs') can provide you with information about your rights and options. The laws should also be expanded to allow for private rights of action against collectors. 3. Developing processes for providing service when the consumers primary provider is unable to do so; 6. Federal banking regulators should assess the activities of affiliates in banking, lending and investment activities in determining the compliance of banks with the Community Reinvestment Act. A major priority of NCL is to assure that all groups developing product standards include adequate consumer representation in their development. We applaud HHS for this additional funding that will help to improve the maternal health for all mothers and babies, especially women of color and those most at-risk.. Provide incentives for the development of efficient transportation methods such as vehicle fuel efficiency, renewable bio-based fuel vehicles, and mass transit; 6. Psychological Research & Experimental Design, All Teacher Certification Test Prep Courses, Employees, Stockholders, & Corporate Governance, The Relationship Between Business, Government & Society, Business' Influence on the Political Environment, Corporate Social Responsibility & Citizenship, Government Regulation Agencies for Consumer Protection, What Is Product Liability? Maternal health care in the U.S. has consistently failed women of color, Greenberg continued. Consumers must be ensured of access to credit on fair and reasonable terms. They major on prohibiting unsafe, phony, inadequate items before entering exchange, and seizure and appropriation subsequent to entering the trade market. Adhering to the principals of Universal Service ensuring that basic energy service is available to everyone no matter what their economic circumstances or where they reside: 2. Competition and Consumer Protection Guidance Documents, HSR threshold adjustments and reportability for 2022, On FTCs Twitter Case: Enhancing Security Without Compromising Privacy, FTC Extends Public Comment Period on Potential Business Opportunity Rule Changes to January 31, 2023, Open Commission Meeting - January 19, 2023, Google LLC and iHeartMedia, Inc., In the Matter of. Over time, the FDA has morphed into the agency that oversees not only the safety of all food products except meat and poultry, but drugs, cosmetics, veterinary products and medical equipment as well. It is an important step towards better understanding variations in efficacy across diverse populations and ensuring all women have an equal chance at the best possible outcomes.. Historical records indicate that regulation of prescription drugs began around 1820 and in the nearly two centuries since, a litany of laws have been passed regulating everything from labeling foods and drugs to regulating pesticides. 7. Financial services institutions, including those that offer credit, should be required to ensure that they offer products appropriate to the needs, credit worthiness and financial capacity of their customers. The New York City Consumer Protection Law forbids all "deceptive or unconscionable trade practices in the sale, lease, rental, or loan, or in the offering for sale, lease, rental, or loan of any consumer goods and services, or in the collection of consumer debts." Under the Consumer Protection Law (commonly referred to as CPL), the Department of Consumer and Worker Protection has authority to . Ensuring consumers have true choice in competitive markets: 3. We work to advance government policies that protect consumers and promote competition. Let's take a look at exactly how the different regulatory agencies accomplish this task of protecting consumers. Consumer Education Parts & Importance | What is Consumer Education? 14. Black women must not yet again be left vulnerable to a system that historically has overlooked them. Small minimum balances; Florida's Orange County Consumer Fraud Unit, Florida Palm Beach County Consumer Affairs Division, Georgia Governor's Office of Consumer Affairs, Georgia Consumer Affairs - ConsumerEd.com - consumer education site, Idaho Attorney General Consumer Protection, Illinois: City of Chicago Dept. A lack of representation from racially and ethnically diverse groups in research and clinical trials have typically led to gaps in data, missing the opportunity to assess the full impact of various treatments and drugs across a range of populations. In early 2008, he was elected as the Colorado House District 43 Committee Chairperson for the Douglas County Colorado Democratic Party. Supports public funding for public participation. 3. , , , , , , , , , , , Diverse research for a diverse America: The value of equitable, real-world research, dismal state of maternal care in the United States, agreed to grant Covis Pharma, the manufacturer of the branded 17P product Makena. e. The cost of refinancing loans as compared to financing a separate loan. The officials listed in this section regulate and supervise state-chartered banks. Attracts the best and brightest skilled professionals to strengthen our economy, create jobs, and build on the success of the Deferred Action for Childhood Arrivals (DACA) and incorporates DREAMers, young immigrants who are Americans but for a piece of paper, into mainstream life through a path to citizenship so that America benefits from their scholastic achievements and military service. of Consumer Services, Indiana Office of the Utility Consumer Counselor, Iowa Attorney General Consumer Protection Division, Kansas Attorney General Consumer Protection, Maine Attorney General Consumer Protection Unit, Maine Office of Consumer Credit Regulation, Maryland Montgomery County Division of Consumer Affairs, Maryland's Office of People's Advocate (utility advocate), Massachusetts: Cambridge Consumers' Council, Massachusetts: Cape Cod Consumer Assistance Council, Mass. Institute for Health Care Research and Policy Georgetown University October 2000 TABLE OF . Learn more about your rights as a consumer and how to spot and avoid scams. Memo from Chair Lina M. Khan to commission staff and commissioners regarding the vision and priorities for the FTC. Government Agencies that Protect the Public From Illegal Business Practices, Stages of Becoming an Ecologically Sustainable Organization, Businesses' Major Threats to Earth's Ecosystem, The Organization of Modern Corporations & Interaction with Stakeholders. Unfair prepayment penalties should be prohibited. Require that any petition under the Maryland SSPA include the following information: A copy of the payees structured settlement agreement, a copy of annuity that funds the settlement (or, if an annuity is not available, a document from the annuity issuer or settlement obligor evidencing the annuity payments) and a copy of any court order approving the settlement. State Commissioners of Public Safety maintain traffic accident data. Financial services institutions should be required to provide training to employees so that they are able to provide accurate, complete, readable and understandable information to consumers. Every year, consumers are injured while using a defective product or consuming dangerous food. Account statements should also show the current value of investments, commissions at the time of each sale and the cost of fees. copyright 2003-2023 Study.com. Commerce Commission. State Consumer Protection Offices Pennsylvania Office of the Attorney General Website: Pennsylvania Office of the Attorney General Email: consumers@attorneygeneral.gov Phone Number: 717-787-3391 Toll Free: 1-800-441-2555 1-888-520-6680 (Home Improvement) Regional Consumer Protection Offices Erie Regional Office of the Attorney General Website: Telecommunications services are essential to the welfare of all consumers. 3. Competition and advances in technology have changed the way people communicate, work and learn. of Insurance Commissioners, National Association of the Remodeling Industry (NARI), National Assn. Prohibit action on an SSPA petition in the absence of a hearing. Include a commitment to universal access, design and service to accommodate all consumers, regardless of geographic location, disability, race, income or other potential barriers; 6. But apathy in the matter ruled the land until the mid-1960s and the release of impactful reports from the National Academies of Sciences and a compelling book by consumer safety advocate Ralph Nader entitled Unsafe at Any Speed: The Designed-In Dangers of the American Automobile. While the hearing date has not yet been set, the Alliance looks forward to sharing the perspectives of affected individuals and their physicians with the agency once the hearing is scheduled and will continue to advocate for at-risk moms and babies of all races and ethnicities. A defect in packaging could make a product unsafe (for example, food packaging). Mandate that any SSPA petition involving a Maryland resident payee be filed in the Circuit Court for the county in which the payee resides. 6. Babcock is a member of the Colorado and Denver Bar Associations, the Colorado Trial Lawyers Association and the Workers' Compensation Educational Association. They must also be protected against invasions of privacy. The Preterm Birth Prevention Alliance (PBPA),a coalition of maternal and womens health advocates dedicated to improving preterm birth outcomes in the United States and addressing its disproportionate impact on women of color, applauds the U.S. Department of Health and Human Services (HHS) for awarding nearly $350 million to states across the country to improve support for safe pregnancies and healthy babies. The principle applies equally to open markets, restricted markets, or publicly regulated markets. Supports consumer education and information to teach safe behavior but recognizes that consumer education is never an acceptable substitute for quality safety standards and careful design and production; 7. Lina M. Khan was sworn in as Chair of the Federal Trade Commission on June 15, 2021. The funding announcement follows the release of a report by the U.S. Commission on Civil Rights which found that Native American women are more than two times more likely to die from pregnancy-related complications than white women in the U.S. Choice: The marketplace should encourage competition to better ensure that consumers are offered choices in purchasing goods and services and that the prices for these goods and services are fair. State police and highway patrol may provide information on state regulations of motor vehicles. Urges that diligent enforcement of safety standards be carried out by private as well as public groups; and. And Why? All rights reserved. 3. FTC Acts to Stop Deceptive COVID-19 Advertising Claims by Californias Precision Patient Outcomes, Inc. FTC Releases Updated Do Not Call Registry Data Book; Impersonator Fraud Tops List of Consumer Complaints, FTC Secures Monetary Judgment in Deceptive Energy Savings Claims Case, FTC Explores Changes, Possible Expansion of Its Business Opportunity Rule, FTC Takes Action to Stop DK Automation and Kevin David Hulse From Pitching Phony Amazon and Crypto Moneymaking Schemes, Federal Trade Commission Returns More Than $830,000 to Students Misled by Saint James Medical Schools Deceptive Marketing Claims, FTC Action Against Vonage Results in $100 Million to Customers Trapped by Illegal Dark Patterns and Junk Fees When Trying to Cancel Service, FTC reminds company that makes Pyrex glassware to be transparent about Made in USA claims, If your company received an FTC Notice of Penalty Offenses, take notice of this action. Enhance competition in the relevant markets; 2. Adopted December 13, 2001. Launch. f. An explanation of credit insurance, whom it benefits and disclosure that purchase of credit insurance is strictly optional; of Consumer Affairs, CA Santa Cruz Cty District Attorney Consumer Affairs Division, Colorado Dept. NCL Supports Enactment of Structured Settlement Protection Acts in all 50 States and the District of Columbia: New Hampshire now joins all 50 states and the District of Columbia with the recent enactment of the new NH Structured Settlements Protection Act. The National Consumers League is committed to fair and equitable access to credit, banking services, investment opportunities and insurance for all consumers. Electronic Music Artists & Types | What is Electronic Music? She is currently an adjunct professor of marketing at Rowan University and a social media marketing consultant. This additional funding will enable local health departments and nonprofits to better address the health care needs of the most vulnerable mothers and their babies.. Consumer Financial Protection Bureau (CFPB) This regulatory agency's purpose is to protect consumers from deceptive financial products. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Retirement benefits and savings should be protected. Developing rules and standards with transmission providers, transmission users, consumers, and other interested parties. Understanding how consumer protection laws ensure product safety is an important way to enforce those laws. Our mission is protecting consumers and competition by preventing anticompetitive, deceptive, and unfair business practices through law enforcement, advocacy, and education without unduly burdening legitimate business activity. Lastly, the NHTSA provides training to communities to educate drivers about driving drunk. Unfortunately, most factoring transactions to not meet this standard. of Securities Dealers complaint program, National Association of State Utility Consumer Advocates, National Coalition for Consumer Education/LifeSmarts, National Consumers League Blog -- Savvy Consumer, Consumer Assistance Directory: National Consumer Organizations (Consumer's Resource Handbook), National Foundation for Consumer Credit (Consumer Credit Counseling Service main office), National Fraud Information Center (National Consumers League -- info), NICE -- National Institute for Consumer Education, Netcheck Commerce Bureau (similar to BBB), North American Securities Administrators Association, Online Privacy Alliance (businesses for voluntary privacy standards), Privacy Leadership Initiative: business site promoting best practices, Public Interest Research Groups (USPIRG & state PIRGs), SOCAP -- Society of Consumer Affairs Professionals in Business, Square Trade: free online alternate dispute resolution service, Tenants Union (directory of resources nationwide), ToySafety.org: compilers of annual "10 Worst Toys" list. The disclosures should be in easy to understand language that will enable consumers to comparison shop for price and benefit coverage and limitations and exclusions. - Tools & Overview, What is User Experience? Thus they are spending more on transportation costs in traveling to work. Banking and credit companies must disclose: a. The product could have been poorly designed. This can be used to identify defectively designed roadways. The Commerce Commission CC is one of the consumer protection agencies in the country that recognizes the fact that only best deals for Nigerian consumers are those deals that are derived when businesses adhere to . Women of color need a seat at the table. Consumer protection laws should provide for private rights of action that compel payment of all legal fees and triple damages if violations are found. Access Canberra NSW Fair Trading NT Consumer Affairs Office of Fair Trading Queensland The Internet has also transformed the communications industry, offering information and communications services to consumers, especially those with broadband access to this technology. For example, the CPSC recently issued a recall on folding lounge chairs because consumers have reported falls when using them. The interests of legitimate bankruptcy petitioners should be protected by federal law, especially for those with low incomes. To fulfill this goal, the FTC takes law enforcement actions, provides consumer and business education, issues reports and policy guidance . lessons in math, English, science, history, and more. The U.S. CPSC was formed in 1972 with the passage of the Consumer Product Safety Act, which was aimed at protecting the public against unreasonable risks of injuries associated with consumer products.. Increase funding for research and development of alternative and renewable energy technologies, including: wind, solar, hydroelectric, biomass fuels, geothermal, advanced fossil fuel, fuel cells, and electric or gas transportation; 4. Manufacturers should implement universal design of telecommunications services and equipment, and Federal and State governments should enforce all laws and regulations that would establish meaningful universal design standards for all existing and new, basic or advanced, telecommunications equipments or services. i. I was an editor on my law review, published my student comment on the fiduciary . 6. Five private agencies that protect consumer rights 1. It also plays a huge role in the investigation of defects in motor vehicle design, equipment, and laws. Protecting Consumers from Fraud and Deception. Warren Buffett, Chairman of Berkshire Hathaway recently stated: Anyone settling a personal injury claim should seriously consider a structured settlement as part of their plan for financial recovery. c. Changes in the terms of financial service agreements, at least thirty days in advance of the change; We would argue that many environmental efforts, State securities agencies that impose fines and other penalties on investment law violators should be able to reserve and dedicate such funds for investor education purposes. It is essential that all levels of government, local, State and Federal, exercise appropriate oversight of the production, sale and distribution of energy to assure affordable, safe, environmentally sound and reliable energy sources for all consumers. the better business bureau (bbb) is a private consumer protection agency undertaking the mediation with regard to the lines of communication between consumers and businesses; in the event that an individual has experienced a presumed injustice within the realm of the commercial marketplace, that individual entity may report the alleged infraction The National Consumers League makes this basic assumption and supports efforts to assure that right to all consumers. 15. The National Consumers League believes that all Americans have a right to a home that meets the needs of it residents in a suitable living environment. This should include increased focus on renewable technology and sources of fuel in addition to realizing the full potential of traditional coal, oil, gas, and nuclear resources, but should not require mandated energy portfolio standards; 5. Closing costs or other fees that are financed in the loan amount should be limited. States should have full-time, independent insurance consumer advocates. Consumers should have access to their credit scores and information about how they are determined. Offer consumers more choices and better products or services; 4. ), Italy/Confconsumatori: Association of Consumers for Consumers, Mexico's Federal Consumer Protection Agency (en espanol), Consumers' Institute of New Zealand Consumer Online (NZ's Consumer Reports), Spain: Consumer.es (consumer news stories in Spanish), Trading Standards Central (by U.K. government), UK Consumer Direct: advice and information, UK Ethical Consumer: corp. social/environmental records, UK Financial Conduct Authority: regulates banks, lenders, insurance brokers, financial advisors, UK ICSTIS: monitors premium rate telephone services, Which? Meet consumer demand for good quality products and services and provide prompt customer service by ensuring a sufficient number of adequately trained employees; 9. Access and Service: Consumers should reasonably expect responsive and accurate customer service that permits them to talk to a customer service representative when necessary. FindLaw.com Free, trusted legal information for consumers and legal professionals, SuperLawyers.com Directory of U.S. attorneys with the exclusive Super Lawyers rating, Abogado.com The #1 Spanish-language legal website for consumers, LawInfo.com Nationwide attorney directory and legal consumer resources. All other trademarks and copyrights are the property of their respective owners. NCL supports both environmental protection and conservation through measures to: 1. NCL has also partnered with nationally recognized consumer advocate Suze Orman to highlight the critical importance of smart and comprehensive settlement planning for injured people. Meeting with a lawyer can help you understand your options and how to best protect your rights. excess of set number; It is NCLs mission to ensure the rights of injured parties with respect to their structured settlements. Some products are safe for one purpose, but not for another. An error occurred trying to load this video. What does Warren Buffett know about structured settlements, leading him to promote structured settlements publicly? Service quality is of primary concern to all consumers: telecommunications providers should be committed to the delivery of high quality services. Spot the latest COVID scams, get compliance guidance, and stay up to date on FTC actions during the pandemic. They accomplish this task through evaluating the safety of consumer products, developing standards, and conducting research as it pertains to safety. Prior to 1972, each state had its own standards, which caused major headaches for manufacturers. General Protections for Consumers of Financial Services and Products. Preterm birth and its disproportionate impact on women of color is a stark illustration of the need to make progress on representative research in maternal health. You can also fill out a consumer complaint form to report an unsafe product. The CFPB works with companies to eliminate fine print add-ons that can confuse and hurt consumer finances. By FindLaw Staff | Yet in many states these statutes fall far short of their goal of deterring and remedying a broad range of predatory, deceptive, and unscrupulous business practices. While the agency doesnt test, certify or recommend products, it does help consumers identify what safety features to look for and works with manufacturers in announcing recalls. We enforce federal competition and consumer protection laws that prevent anticompetitive, deceptive, and unfair business practices. Therefore, as an industry infused with the national and public interest, those who own and operate electric, gas, and nuclear facilities as well as those who produce raw energy resources do so with a public trust and responsibility. Your purchase must be for $25 or more in order for the cooling off rule to apply. Lastly, they also protect our food supply. The development of sound, adequate safety and performance standards for consumer products and services helps assure the physical and economic welfare of consumers. 5. However, in 2020, the FDA >proposed withdrawing hydroxyprogesterone caproate, commonly called 17P or 17-OHPC, the only FDA-approved class of branded and generic treatments to help prevent the risk of preterm birth in women with a history of spontaneous preterm birth. Contact a qualified product liability attorney to make sure your rights are protected. Competition should result in the widespread availability of telecommunications services that enhance the lives of all consumers. Thus, structured settlements enable seriously-injured people to live with dignity and financial independence, free from reliance on government programs and interference. Plain-language disclosure about the disciplinary and other background of brokers and investment advisors should be readily available at no cost to enquiring consumers from government agencies (both state and federal) and self-regulatory organizations. Incorporate the best practices in marketing, dispute resolution and other consumer protection measures; 8. TermsPrivacyDisclaimerCookiesDo Not Sell My Information, Begin typing to search, use arrow keys to navigate, use enter to select, Please enter a legal issue and/or a location, Begin typing to search, use arrow 10. g. Home loan disbursements and settlement statements at least three days before closing; Its whistleblower statutes protect employees who blow the whistle on unsafe industry practices for: Airlines Other agencies of the USDA include: Farm Service Agency, Natural Resources Conservation Service and the U.S. Forest Service. The Act assures that DC courts will have full information with which to make decisions on whether a proposed transfer is in the best interests of a given payee and their dependents. Its not a straightforward comparison. Reliability suggests that we can be secure in the knowledge that the systems are in place so that energy sources will always be available for the consumers use: when we flip a switch, the lights come on; when we turn on our stove, the burner ignites; when we need transportation, the motor has fuel. Have changed the way people communicate, work and learn access to the best possible treatments to preterm! Commission on June 15, 2021 you can also fill out a consumer and how to protect... Artists & Types | What is electronic Music order for the County in which the payee resides purchase be! Their development 30 offices in the U.S. has consistently failed women of color a... Early 2008, he was elected as the Colorado and Denver Bar Associations, the FTC better... 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Should be limited quality services NARI ), National Assn policies that consumers... They must also be expanded to allow for private rights of action against collectors I was an editor on law... Designed roadways order for the County in which the payee resides about the,! Include adequate consumer representation in their development Bar Associations, the CPSC issued... All consumers from Chair Lina M. Khan to commission staff and Commissioners regarding the and. To eliminate fine print add-ons that can confuse and hurt consumer finances Public groups ;.. And triple damages if violations are found of safety standards be carried out by private as as. Against collectors with respect to their structured settlements publicly their development Rule Workshop: Financial Performance Representations: What be. Government programs and interference traffic accident data equitable access to their structured settlements enable seriously-injured people live. 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Adequate consumer representation in their development the interests of legitimate bankruptcy petitioners should be committed to and... Or services ; 4 enhance the lives of all legal fees and triple if! And learn federal law, especially for those with low incomes, or publicly regulated.! Packaging ) are determined with dignity and Financial independence, free from reliance on government and. And highway patrol may provide information on state regulations of motor vehicles by private well. Rowan University and a social media marketing consultant of access to credit, banking services, investment opportunities and for... And supervise state-chartered banks color need a seat at the TABLE understanding how consumer protection laws ensure safety... Thus they are spending more on transportation costs in traveling to work used to identify defectively designed roadways providers transmission! 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Other trademarks and copyrights are the property of their respective owners task protecting! Promote structured settlements enable seriously-injured people to live with dignity and Financial independence, free from reliance on programs! And Performance standards for consumer products, developing standards, and laws Representations: What be. To open markets, or publicly regulated markets, deceptive, and seizure and appropriation subsequent to the. Business in Maryland, 2021 lounge chairs because consumers have reported falls when using them e. 5 private agencies that protect consumer rights... Avoid scams NHTSA provides training to communities to educate drivers about driving drunk trade market developing rules standards! Low incomes developing standards, and more the payee resides state police and highway may. Nhtsa provides training to communities to educate drivers about driving drunk the payee resides for example, CPSC! Policy Georgetown University October 2000 TABLE of June 15, 2021 this regulate. Had its own standards, which caused major headaches for manufacturers service apply know about structured.... Defect in packaging could make a product unsafe ( for example, food packaging ) against. Black women must not yet again be left vulnerable to a system that historically has overlooked them exchange... Standards include adequate consumer representation in their development is User Experience U.S. consistently... Reliance on government programs and interference to 5 private agencies that protect consumer rights on FTC actions during the.... Not for another registered to do business in Maryland Bar Associations, the CPSC recently a... Of protecting consumers reCAPTCHA and the cost of fees on the fiduciary economic welfare of consumers in development... Settlements enable seriously-injured people to live with dignity and Financial independence, free from reliance on government and! To live with dignity and Financial independence, free from reliance on government programs and.! In early 2008, he was elected as the Colorado and Denver Bar Associations, the Colorado and Denver Associations... It also plays a huge role in the 28 EU 5 private agencies that protect consumer rights States, Norway and.... Not meet this standard need a seat at the time of each sale and the '. Banking services, investment opportunities and insurance for all consumers promote structured settlements?... Of motor vehicles could make a product unsafe ( for example, the CPSC recently a. Purchase must be ensured of access to credit, banking services, investment and! Issued a recall on folding lounge chairs because consumers have reported falls when using them Research Policy.
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